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Legislative Decree no. 196/2003
CODE CONCERNING DATA PROTECTION
THE PRIVACY POLICY OF THIS SITE
Referring to the art. 13 of the above mentioned legislative decree we INFORM you that the Company Agricola Gambetta Gian Luca processes to those who interact with the web services of the Company personal data belonging to customers, suppliers, collaborators and visitors of its website as well as to all those who freely and directly communicated, their personal data per telephone, per fax, per email or chat.. Referring to the above mentioned law ( Art. 2 - Purposes), the Company “Azienda Agricola Gambetta Gian Luca” guarantees that personal data are processed in respect of the rights and the fundamenal freedoms and the dignity of the people concerned, in particular for what concerns the privacy, the personal identity and the protection of personal data.
WHAT IS THE PURPOSE OF THIS REPORT
This page describes the management procedure of the site with reference to the processing of personal data belonging to the users who visit this site. This informative report refers to the Legislative Decree 30th June 2003 and is addressed to those who interact with the web services of the Company “ Azienda Agricola Gambetta Gian Luca”, accessible via telematics starting with the address: http://www.vivaigambetta.it.
The informative report is given for the site www.vivaigambetta.it only and not for other web sites that the user can possibly consult through link. The present informative report is also based upon the Recommendation no. 2/2001 adopted by the European Authorities for the personal data protection – reunited in a Group established by the art. 29 of the Guideline no. 95/46/EC- on 17th May 2001 with the purpose of identifying certain minimal requirements for the on-line gathering of personal data and, in particular, ,to identify procedure, time and nature of the information with which the processing holder must provide the users when they connect to web pages, regardless of the connection purpose. The Recommendation and a coincise description of its purposes are given in other pages of this site.
THE PROCESSING “HOLDER”
Following the consultation of this site, data concerning identified or identifiable people can be processed. The “holder” of such processing is the company Azienda Agricola Gambetta Gian Luca based in Tovo San Giacomo ( SV ) in via Nicolò Rembado, 251.
PLACE OF THE DATA PROCESSING
The processing connected with web services of this site takes place at the above mentioned of their company and is managed only and exclusively by the company Azienda Agricola Gambetta Gian Luca. No data deriving from the web service shall be communicated or disclosed. The personal data supplied by the users who submit requests are used with the sole aim of performing the service or performance requested and are communicated to third parties only when it is necessary for fulfillment of this purpose.
TYPES OF PROCESSED DATA
Navigation data
The informative systems and the software procedures used for the operation of this web site acquire, during the course of the normal operation some personal data, the transmission of which is implicit in the use of the Internet communication protocols. This type of information is not gathered in order to be associated with identified interested parties, however -by its nature- it might enable, by means of processing and connections with data held by third parties, the identification of the users. This data category pools IP addresses or names in the computer domains used by the users who connected to the site, URI (Uniform Resource Identifier) addresses of the requested resources, time of the request, the method used for submitting the request to the server, the file dimension received as an answer, the numeric code indicating the status of the answer given by the server (successful, failure, etc.) and other parameters concerning the operating system and the data processing environment of the user. These data are used with the only purpose to get anonymous statistical information about the use of the site and to check its correct operation. The data should be used for ascertaining responsibilities in case of hypothetical information crimes against the site.
DATA SUPPLIED WILLINGLY BY THE USER
The optional, explicit and intentional electronic mailing to the addresses indicated in this site or the mailing of personal and not personal data via chat involves the subsequent acquisition of the sender’s address, necessary for answering the requests, and other possible personal data included in the message or in the text of the chat. Specific concise informative reports shall be progressively reported or displayed in the site pages preset for special services upon request.
COOKIES
No user’s personal data in this connection is acquired by the site ,unless specific consent has been spontaneously given during a chat, a telephone call, with an e-mail or any other means of communication. Persistent cookies are used in order to track the users. The use of the so called session cookies (which are not memorized in a persistent way in the user’s computer and disappear by shutting the browser) is strictly limited to the transmission of session identifying data (made of casual numbers generated by the server) necessary for enabling the safe and efficient exploration of the site.
OPTIONALITY OF THE DATA TRANSMISSION
Apart from that specified with regard to navigation data, the user is free to supply personal data indicated in the request forms at www.vivaigambetta.it or to the Office in order to press for the delivering of goods or other information. The lack of transmission of such personal data involves the impossibility to obtain what has been asked for. For sake of completeness it shall be remembered that in some cases (exceeding the ordinary management of this website) the Authority can require information, according to art.156, paragraph 1, of the Legislative Decree 196/2003, in order to control the processing of personal data. In such cases an answer is required, in lack of an answer it is required to pay an administrative penalty.
PROCESSING MODE
Personal data are processed with automated tools for the time strictly necessary to reach to reach the purposes for which they have been gathered. Specific safety measures are followed in order to prevent data loss, unlawful and incorrect use as well as unauthorized access. The user of the website www.vivaigambetta.it is aware of this fact and authorizes Azienda Agricola Gambetta Gian Luca to pass his personal data to the express carrier for the purposes of selling and delivering of the purchased goods.
RIGHTS OF THE PEOPLE CONCERNED
The individuals whom the personal data belong to have the right, at any moment, to receive confirmation of the existence or the not-existence of the above mentioned data, to know the contents and the origin of such data, to check the propriety of such data and to ask for supplements, updating or correction of such data (art7 , of the legislative decree. 196/2003). In accordance with the same article people concerned have to right to ask for the deletion, the transformation into anonymity or the block of the data processed in violation of law. They have also the right to refuse, completely and for legitimate reasons, their being processed. For requests please apply to
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Withdrawal from the contract
1.According to art 5 of the legal decree (DL) 185/1999, the customer has the right to withdraw from the purchasing contract for whatever reason, without living any explanation, and without paying any penalty.
2.In order to exercise this right, customer will inform Azienda Agricola Gambetta Gian Luca about his withdrawal within 10 working days from date of receipt of the goods. This notification is to be sent to:
Azienda Agricola Gambetta Gian Luca
Via Nicolò Rembado 251
17020-Tovo San Giacomo ( SV )
through a registered letter with return receipt or by wire or by fax (always within the above mentioned time-limit of ten working days) followed by a registered letter with return receipt. After receiving the withdrawal notification, our Customer Service will notify the customer about the directions for returning the goods, which are to come to our warehouse within the above mentioned time-limit of 10 days from the date of the authorization.
3The withdrawal is subject to the following conditions:
The withdrawal concerns the whole product: it is not allowed to withdraw from only one part of the purchased goods.
- According to the law the expenses to return the goods are to be charged to customer.
-Returned goods is completely on customer’s own responsibility until note of receiving the goods in our warehouse.
- If the goods is damaged during transport Azienda Agricola Gambetta Gian Luca will inform customer of the matter (within 5 working days from receiving the goods in its warehouse)), in order to enable customer to lodge a complaint against the carrier in charge of transport of the goods and to get a refund on the value of the goods (if goods are insured).
In the event of damaged returned goods, goods shall be at customer’s disposal to be returned to him and the withdraw shall be revoked;
- Azienda Agricola Gambetta Gian Luca is in no way responsible for theft or loss of returned goods with unensured forwarding;
4Azienda Agricola Gambetta Gian Luca will pay back to customer the entire amount that has been already paid, within 30 days and by Bank Transfer. Customer shall therefore provide his bank details (IBAN Code, current account of invoice head) according to which Azienda Agricola Gambetta Gian Luca shall pay him back.
5. The right to withdraw from contract forfeits completely when goods are damaged (damaged packaging and/or damaged contents) if Azienda Agricola Gambetta Gian Luca ascertains:
-that the external packaging and/or the wrapping containing the purchased goods are missing
- that goods have been damaged for other causes rather than transport.
By forfeiture of the right to withdraw from contract Azienda Agricola Gambetta Gian Luca will return the purchased goods to sender and will charge him with shipping costs.
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